The Stearns & Foster Mattress Warranty

 

One way that consumers can make an appropriate purchasing decision when comparing mattresses is often by checking out the mattress warranty offered by the manufacturer. To most, this period provides peace of mind and gives the buyer a rough estimate as to how long that mattress might last. In reality, the longevity of a mattress product is independent of the warranty; many will outlive the warranty if they receive proper care and handling while others will need full replacement long before the warranty period is up. It is a result of the latter reality (that they need to be replaced early) that mattress companies use conditions.

Luckily, the Stearns & Foster Mattress warranty is really not an unusual one. As a product of Sealy Mattresses, Stearns & Foster actually has great coverage on the one hand. However, as far as their warranty is concerned, there are some areas worth highlighting, particularly for consumers looking to splurge on one of these higher end coil mattresses.

The Stearns & Foster Mattress warranty covers a 10 year period. Many might feel that this is on the short end, but the reality is that this is a non-prorated warranty. Unlike many other mattress warranties that list 10 years of full coverage and an additional 10 years at a prorated coverage, Stearns & Foster will replace or repair your mattress at full coverage for the full live of its warranty.

Stearns & Foster Mattress Warranty: What You Need to Know About It

As with all warranties, the fine print is what needs to be highlighted for consumers. With the Stearns & Foster warranty, there are some basic points worth noting, which are not unusual:

  • Premature Sagging that is less than one-and-a-half inches deep (1.5″ deep). This is what Sealy (Stearns & Foster’s parent company) calls a normal indentation, although most of us would consider abnormal and the result of defective materials. See our Stearns & Foster Complaints section.
  • The warranty does not extend to floor models or mattresses sold “as is.” That means if you think you are getting a great deal from your retailer because you are picking up a floor model, think again.
  • The warranty covers the cost of repairing or replacing the defective product; you have to pay associated transportation costs to get your old mattress out and the new mattress in.
  • If you use an inappropriate or unsupportive bed frame, you are out of luck when making a claim. Sealy was kind enough to show what a properly supportive bed frame would look like – see image below. In words, it means a center beam supported and five legs (or hardwood cross-slats with a leg in the center slat – see image).

Sealy Warranty Requirements

As with any mattress warranty, you will have appropriate coverage on the defective piece, not the entire bed set. That means if your mattress is OK but your boxspring is showing signs of defective workmanship, then you will get a new boxspring only, not both. (Since you are responsible for transportation costs, this means it will cost you a little less, too).
With the Stearns & Foster warranty, there is another condition that excludes Unreasonably Unsanitary Conditions. This allows the company to refuse to honor the warranty if there is evidence of body fluids on the mattress (we strongly urge that you purchase a mattress protector so that there is no issue should you need to file a claim).

Overall, however, the Stearns & Foster mattress warranty is not an unreasonable one. In fact, it is quite good compared to other warranties out there, but it is still worth the time to take special note of those idiosyncrasies that could impact your purchase if you are making a decision on the basis of warranty.

Here is the link to the Sealy Mattress warranty information on the web for mattresses bought after 2008: http://www.sealy.com/Customer-Service/Mattress-Waranty/Warranties/Purchased-since-2008.aspx

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