TempurPedic vs Serta iComfort

In our original post on the future of the mattress industry, we made a daring prediction that gel beds would shape the future of how people enjoy sleep. This was stressed further in our follow up post in late October when we made note of the new players coming to the gel bed segment. Without question, the Serta iComfort was on to something. Something, big we believe.

So it seems fitting to pit an early entrant in gel beds against one of the pioneers of memory foam mattresses. We see huge similarities between the iComfort and TempurPedic mattresses, in fact. Like Henry Ford with cars and the Wright Brothers with aircraft. Both are legends in their own right (yes, we are writing about the mattresses again) and will revolutionize the way that people enjoy a good, quality night of sleep. There is no doubt that, just as Tempurpedic led the way with memory foam mattresses and carved themselves enough market share that they can pretty much dictate their price and still enjoy year-over-year profit growth, the “new players” in the gel bed might be able to build something similar and maybe even better, but iComfort will write its own checks, something Serta will benefit from.

Without going down the path of a full-out dissertation about all of the wonderful things iComfort means for shoppers now and in the future and for Serta itself, let’s take a closer look at the specifications that allow these impressive, commanding mattresses to enjoy leading positions in their respective industries.

TempurPedic RhapsodyTempurPedic Cloud LuxeSerta iComfort
Price Range
(Queen Size)
$2,899$3,599$2,499
Memory Foam Layers4"4.75"4.75"
(Note: this is gel-infused memory foam)
Base Foam Thickness8"8.25"6"
Mattress Thickness12"13"11"
(includes fabric thickness of roughly 1/4-inches)
Warranty Coverage20 years20 years25 years
In-Home Trial Period90 days90 days120 days
Owner Complaints Rating
(1 = Good; 5 = Bad)
1.5
(based on owner complaints - see TempurPedic Complaints).
1.5
(based on owner complaints - see TempurPedic Complaints).
1
(product is new, so complaints data is scarce)
Comfort Rating
(1 = Good; 5 = Bad)
2.5
(based on TempurPedic problems listed in our Common Memory Foam Mattress Problems post where owners complained about back pain and aches.)
2.5
(based on TempurPedic problems listed in our Common Memory Foam Mattress Problems post where owners complained about back pain and aches.)
1
(based on preliminary research - this feels like no other memory foam product, but more comfortable than latex).
Support Rating
(1 = Good; 5 = Bad)
1
(based on owner feedback, quoted in our TempurPedic Mattress Ratings post.)
1
(based on owner feedback, quoted in our TempurPedic Mattress Ratings post.)
1
NotesAs predicted in our Serta iComfort Review this is one of the hottest products on the market right now.

Note: The Table above outlines measurable features and outlines those differences. It is worth reading the individual mattress reviews for each to obtain a full understanding of each product’s strengths and weaknesses.

While it may not seem outright or obvious in some categories, the Serta iComfort is actually taking a blatant swing at the niche TempurPedic has built for itself. There is no question about that; its in-home trial period is 120-days, a full month longer than TempurPedics and its 25 years trumps TempurPedic’s by five full years! When you sit down and think about it, TempurPedic’s customers want enough flexibility to test their $3,000 purchase and know that the company that built their bed will stand behind it. On both counts, Serta seems to be dangling a slightly bigger carrot in front of TempurPedic shoppers.

Although it may be tempting for many shoppers to try out this new and popular technology that Serta has injected into the iComfort, TempurPedic still trumps the gel bed in a couple of areas, including mattress thickness, use of memory foam and density (something that does not apply to the Serta iComfort because its memory foam is gel-infused). So having to choose between a new technology with a limited history or the “tried and tested” space-age foam that built the TempurPedic brand, we think a lot of shoppers will opt for paying a few hundred dollars more to sleep on that old-fashioned memory foam mattress by TempurPedic. But we also believe it will not take long before iComfort sales start to threaten TempurPedic’s growth rates.

QMattresses Mattress ComparisonTempurPedic vs Serta iComfort – the True Comparison

In sticking with our automobile similes, we see the real comparison here as one that pits “older” technology against “new” untested materials and technology. And just like it took some time for hybrids to gain acceptance as an alternative to gasoline-powered combustion-engine vehicles, we think it may take some time for iComfort to make the serious inroads it has the potential to. Look at latex mattresses – people simply have not welcomed them the way it was believed they would (maybe a better comparison would have been the Beta vs VHS; like Beta, latex has a good, cult following, but not enough to unsettle the memory foam segment). We believe iComfort will lead where latex fell off.

For shoppers willing to try the “new” and save a few bucks while enjoying a longer warranty period, the Serta iComfort is probably their best bet; shoppers who prefer to spend their hard-earned cash on something with a tried-and-test history will stick to the TempurPedic mattresses.

{ 7 comments… read them below or add one }

Peter S. February 12, 2012 at 5:06 pm

Ive not found any reviews for the icomfort, but we just bought one, we’re 33 days into our 120 day trail and I must say I am truly disappointed. I swear that it feels as if we received an already used mattress, but apparently the mattress was manufactured only days before delivery – I’m having difficultly believing this,but how can I prove otherwise. Anyway, from day one, the bed “appeared” to sag! Now a month into ownership, I know it’s sagging. How can this be? I’m no giant of a man, 5’10″ & 205 lbs, and my wife says she looks down on me when we’re in bed. Don’t get me wrong, the actual feel of the bed is magnificent, but I can’t sleep anywhere I want because I roll back into my little crater. Now we’re talking to Sears and our choices are either have a mattress replacement for no charge and be stuck with it or a full refund. My wife and I don’t know what to do. Again, the feel, firmness and sleep are wonderful, but I hate sleeping in a specific spot without the opportunity to move around. Therefore, my overall satisfaction for the bed is quite low. We just spent a decent sum of money and are now considering paying almost twice as much for the “real thing” if it will mean having the chance to sleep on a king size bed that allows us mo than just a postage stamp area to sleep on…

Reply

roger April 12, 2012 at 1:11 pm

i hat got a new bed room suite a week ago. new platform bed and new serta icomfort renewal mattress. (king size) my bed measures 81″ long and 77″ to the inside of the bed frame. the mattress measured at the most bulged out place, not the bottom, 76″ in length and 74″ wide. this may not sound like a lot but when you walk up to the bed you can see under the mattress to under the bed! not to mention that we see the slats of the bed all the way around the bed even with the sheets and bedding on it.
when i have contacted the furniture store that sold me both the bed and mattress at the same time, they tell me that the bed is “in spec” and that this is the best i can get.
but however i went to another furniture dealer who sells tempurpedic mattress to measure their mattress. they measure out at 80″ long and 76″ wide. a fit that i believe to be in a better spec.
and im not sure if it doesnt feel better than the icomfort from just laying on it for 15 minutes. (just my own assumption)

Reply

Leo D April 14, 2012 at 11:24 am

IComfort Prodigy. My wife and I bought this new IComfort Prodigy about 45 days ago. The first week it was hard to sleep on (especially my wife) and there was a strong odor – so we left our bedroom door open to help dissipate the smell. But after the first 3 or 4 days the smell went away and we started to get use to sleeping on the mattress. It is very comfortable and I don’t have the back aches I had before with my old mattress (we had a pillow top before). There are no sags like the previous reviewer complained about his mattress, in fact the store we bought it from indicated that if a sag developed we should contact them and get it replaced. Also, I’ve read other reviews about memory foam mattresses leaving them hot and uncomfortable during the night but this mattress keeps me cool and comfortable and I also find it easy to role over and reposition during the night. I hope this helps because buying one of these mattresses is a huge investment.

Reply

DJW April 23, 2012 at 4:46 pm

We just purchased Tempurpedic after hours of trial. If one focuses on the “End Result” (Where you end up after settling in, and where you will sleep for hours) we found much better experience with Tempur.

The IComfort did not provide as good of an isolation from movement, and did not have as much support to help accidental rolls onto ones’ back.

I truly suggest to Focus on the END result, and not the initial touch, to make the decisions on these.

Reply

Michael July 24, 2012 at 9:12 pm

Great advice. Thanks for the pointers and experience. Did you opt for the tempur? Which model?

Reply

Sandra July 21, 2012 at 1:59 am

I’m wondering how everyone is fairing now with either the iComfort or Tempurpedic. We spent the big bucks on a Tempurpedic a few years ago and both my hubby and I were very uncomfortable. I was pregnant at the time and looking for any relief for my aching joints. Seemed OK at first then got worse and worse. We sold it after about 1.5 years, then went to a more traditional spring mattress. Again, lots of $$ spent and now my hubby’s limbs are going numb (he’s a big guy 240lbs). After another 1.5 years my side showed quite a substantial sag (I weigh only 108 lbs) and my man is now sleeping downstairs on the guest bed to get some relief. Sears is kindly giving us an exchange now 3 years later (took a while for them to admit there was a problem with the bed). So after doing some research, I discovered the iComfort and saw some positive reviews and that it was DIFFERENT from the Tempurpedic. It doesn’t feel exaclty the same on a short lie down, but I’m still afraid to have the same result (memory foam is memory foam?). Seems that overall, people are more satisfied with memory foam than spring. The whole mattress quest is a big drag and there really doesn’t seem to be a “right” choice for everyone. Any insights appreciated!

Reply

Andrew August 28, 2012 at 3:39 am

My wife and I purchased the IComfort about a year ago. We have a King size mattress. We have never experienced a sag in the mattress like previously noted by another review. Neither one of us find it difficult to reposition nor get stuck in any position and both of us sleep like babies at night. We have experienced everything that the IComfort has promised. We are very satisfied customers and highly recommend this bed to any person looking!

Reply

Leave a Comment

*

Previous post:

Next post: